JOHN DOWEL - CHICAGO
WEB DESIGNER
In our first year of business we tried three different nationally recognized hosting companies. Our expectations were simple – good service and timely support. I must confess after being let down on three prior occasions we had little hope that Harvard Host would be any different. But from the beginning things were very different. we received special attention during the initial transition, to the”only client” feeling we get on the occasional support call, working with their team has been a wonderful experience.
ALICIA OLIVIER- GHANA
WEB DEVELOPER
With a sea of hosting companies flooding the Internet, my challenge was to pick one of them for our website. With all the Internet companies going belly-up, I knew it would be a gamble. I thought, “I need to find a company within my reach, so that I could go knock on the door if things went wrong.” Needless to say, no qualified company surfaced. Who would I pick? The decision was magnified because I needed a RESELLER program to offer hosting to my existing and future customers. The company I chose would have to be stable enough for our site, as well as, for all of my customers’ sites. So I was not just putting my head on the chopping block, I was putting our entire company’s head on it as well. Thank God, Harvard Host has kept all the sites up – no heads have had to roll as a result. I have recommended them to at least two other companies for their reseller program.
AMAMDA CEDRIC - KUWAIT
WEB DEVELOPER
Before selecting a web host, I did a lot of comparison shopping on the web. I have to say that for the price, this is one of the best deals I’ve found online. I get everything I need–lots of web space, unlimited e-mail addresses, MYSQL access, daily statistics and reports, and lots more. Because of this, I’ve been able to have my web site to grow with me and my small at-home business, without it costing me an arm and a leg. More importantly, though. The customer service that I get through Harvard Host has been superb. My questions are always answered thoroughly and promptly (often within an hour). In today’s world of here-today, gone-tomorrow online companies, It is so nice to find someone with staying power who takes care of their clients!
SYNDNEY DANIEL - VENEZUELA
IT MANAGER
I wanted to pass along my praise for both the ease of your company's web hosting programs, and in particular, the great service I received from your Support representative. He was very informative yet not pushy. I look forward to your hosting services but I take extra comfort in knowing your staff will be helpful with issues that may arise, like Support People did.
JENNIFER JASON - UK
WEB DESIGNER
Just wanted to comment on Support help today. My domain renewal was coming up but I did not receive any instructions for renewal or billing. He found out that a proper bill had not been made on my account so it didn’t show up in My Subscriptions. He corrected the issue so that I was able to successfully renew before my expiration day (which was in the next couple of days!) I appreciate his effort, and actions to facilitate the issue for me. Thanks Support Dept ! 🙂
THOMAS WILLIAM - UK
COMPANY REPRESENTATIVE
I wanted to commend Harvard Host. for the work that they did in helping us out with our website today. They did the best job ever! They saw the problem and immediately applied the necessary fix and bam. Our site was back up! As soon as I checked my email for support’s response, I found out it was done! They put out that fire like a seasoned Firefighter! The Support personnel is definitely an asset to your company. I’m very grateful for his fast service!
ANNA JULIEN
WEB DEVELOPER
I keep recommending Harvard Host for the simple reason that it has the best support I have found in the IT business. Department like Support , who take the time to understand the customer, makes a true effort to provide the assistance one needs and then walks that extra step by accommodating the customer. Thanks to Support. and the management for providing a great product and not just a nice commercial. Other businesses should learn from you.
VANESA ETHAN MEXICO
COMPANY REPRESENTATIVE
I was up and running my site in 30 minutes. The Harvard Host customer service was an incredible resource to me! And, their value-added services – eCommerce, email management, etc. – has made the experience nothing but positive and seamless… Harvard Host is a turn-key solution.
AUDREY ERIC - SOUTH AFRICA
WEB DESIGNER
I had a problem that other people called ‘unsupported’. I had a site I wanted to move from my old provider (because their network problems) to The Harvard Host Group (because they gave me a good deal) but didn’t know how to move the files. These guys took my login, and moved all my files and made sure it all worked! These guys rare very wonderful and reliable. I will keep patronizing them.
LAWRENCE JORDAN - USA
ADMIN MANAGER
My old host went out of business and I needed to find a new one quickly. I called Harvard Host Management at 5am and spoke to them directly. I was amazed. They took my order on the phone and my site was uploaded within 15 minutes. They did a great job and should be commended. Keep up the good work guys!
RACHEL GABRIEL - PARIS
WEB DEVELOPER
I compared roughly 20 hosting companies when choosing a new host for my personal website. Harvard Host Management was unsurpassed in price, amount of space, and number of email accounts. I was looking specifically for a host with proven excellence in technical support, because I had a poor experience with the previous company I used. Harvard Host quickly provided me with references. I have enjoyed their support system quite a bit, and I can tell you that they are responsive, friendly, and patient. Currently, I administer two websites other than my own. At my recommendation, they also have switched to the Harvard Host . I have referred friends who are equally satisfied with the service. Keep up the good work!
JACOB LORAM -- PAKISTAN
IT MANAGER
Before selecting a web host, I did a lot of comparison shopping on the web. I have to say that for the price, this is one of the best deals I’ve found online. I get everything I need–lots of web space, unlimited e-mail addresses, MYSQL access, daily statistics and reports, and lots more. Because of this, I’ve been able to have my web site to grow with me and my small at-home business, without it costing me an arm and a leg. More importantly, though. The customer service that I get through Harvard Host has been superb. My questions are always answered thoroughly and promptly (often within an hour). In today’s world of here-today, gone-tomorrow online companies, It is so nice to find someone with staying power who takes care of their clients!
JOAN & DAWIN
ADMIN MANAGER
My wife and I each have a website for our home based businesses. And, after our previous host disappeared, Harvard host rose to the top of the list very quickly as I compared a dozen or so potential hosting services. Besides great prices, and controls their customer service is first rate. Getting a site up and running is the most likely time that problems arise and they answered my questions quickly and we were back online within a few days of losing our host.
